First-time login process
- Enter your PACEY membership number and initial password (for
first-time users this will be your postcode or the password you
chose on joining).
- Enter and confirm a new password.
- Enter and/or confirm your email address.
- Check your email inbox for an authentication email
- Click on the link in the authentication email. This will return
you to MyPACEY login.
- Re-enter your membership number and new password to open
Check that the details you have entered are correct. For
example, check that the caps lock and number lock are not on. The
password is case sensitive.
You can find your membership number* in the following
- renewal paperwork
- membership card
- insurance certificate
- PACEY correspondence
- The Childcare Professional cover sheet
If we already hold an email address for you, you will be asked
to confirm it by re-entering it. If the email address you enter
does not match our records, you will need to contact PACEY to update
If you can't find the authentication email from PACEY, please
check your junk mail folder or deleted items. Adding firstname.lastname@example.org to your address
book or safe senders list will make sure that you always receive
emails from us.
If you still cannot find the authentication email, log in using
your membership number and your new password. The address to which
your authentication email has been sent will be displayed. If the
address is correct, please select the option to resend the
authentication email. If the email address is incorrect, please
to update your details.
If you have forgotten your password, you can use the
"forgotten password" link to request a password reset email. Please
note, this cannot be used during the initial login process. You
must use your postcode as the initial password for the first-time
To return to the login process, please click the Members' Area
tab in the main navigation panel, or click Member Login in the top
right-hand corner of any page.
Want to be part of PACEY? Join online here or if you’re already
a member login to