Privacy and cookies
We are the Professional Association for Childcare and Early
Years also referred to as "PACEY", "us" or "we" below and have our
registered office at Royal Court, 81 Tweedy Road, Bromley, Kent BR1
1TG. We are both a charity and a registered company. Our registered
charity number is 295981 and our limited company number is
Until recently our company name was the National Childminding
Association (NCMA). The NCMA name, acronym, logos, websites
and trademarks remain the property of PACEY. For the avoidance of
doubt, any reference in these terms and conditions to the company’s
name, acronym, logos, websites, trademarks or copyright material
(or similar) includes those items created and used under our
previous company name.
Professional Association for Childcare and Early Years uses and
protects any Personal Information that you give us when you
use the following websites that we operate:
(together, the "Websites"),
"Personal information" refers to any information which refers to
you personally such as your name, e-mail address and/or postal
any of your Personal Information to us. You do not need to
submit any of your Personal Information when browsing our
PACEY is committed to ensuring that your privacy is protected.
Should we ask you to provide some Personal Information when using
the Websites, then you can be assured that it will only be used in
accordance with this Policy.
PACEY may change this Policy from time to time by updating this
page. You should check this page from time to time to ensure that
you are happy with any changes and each time before you submit your
What we collect
You may browse the Websites without telling us who you are or
revealing any Personal Information. The only information we gather
during general browsing is from standard server logs. These include
your IP (Internet Protocol) address, domain name, browser type,
operating system, and information such as the website that referred
you to us, the files you downloaded, the pages you visit, and the
dates/times of those visits. This information is not used to
develop a personal profile of you. The log files are regularly
You may however provide us with Personal Information, for
example, if you register for a newsletter, order a product from our
shop, request information or ask for updates on jobs at PACEY.
We may ask you for Personal Information for a number of reasons
when you are using the Websites, for example, to sign up to a
newsletter, respond to a consultation or complete a feedback form.
In circumstances such as these we may collect Personal Information
from you to help process this request. You may be asked for:
- occupational details;
- contact information including email address;
- demographic information such as postcode, preferences and
- other information relevant to customer surveys and/or offers;
- payment details (such as debit or credit card details) if
purchasing a product.
What we do with the Personal Information we gather
We require this information to understand your
needs, process requests and provide you with a better service, and
in particular for the following reasons:
- internal record keeping;
- provide you with subscription services, such as
- we may use the information to improve our products and
- process purchases from our online store.
We may periodically send promotional email about new products,
special offers or other information which we think you may find
interesting using the email address which you have
From time to time, we may also use your information to contact
you for market research purposes. We may contact you by email,
phone, fax or mail if you have provided the appropriate
We may use the information to customise any of the Websites
according to your interests.
We may monitor or record telephone calls and or emails for
security reasons and to improve the quality of our service to
Who do we pass your Personal Information to?
We will only disclose Personal
Information to government bodies and law enforcement agencies,
successors in title to our business and suppliers we engage to
process data on our behalf or to process and despatch goods or
services that you may buy. Please note that we will disclose
personal information to fraud prevention and other agencies to help
prevent crime or where we suspect fraud.
International transfers of Personal Information
On the basis that the Internet is a global environment, using
the Internet to collect and process personal data necessarily
involves the transmission of data across international boundaries.
Therefore, by browsing the Websites and submitting Personal
Information to us, you acknowledge our processing of your Personal
Information on this basis.
We are committed to ensuring that your Personal Information is
secure. Whilst we will make all reasonable efforts to maintain
security of your Personal Information, we assumes no responsibility
for the security of such information.
Links to other websites
Our Websites may contain links to enable you to visit other
websites of interest easily. However, once you have used these
links to leave our site, you should note that we do not have any
control over those other websites. Therefore, we cannot be
responsible for the protection and privacy of any information which
you provide whilst visiting such sites and such sites are not
governed by this Policy. You should exercise caution and look at
the privacy statement applicable to the other website in
Keeping in Touch with our
By becoming a member of PACEY you agree to receive
information from PACEY about products and services provided by
PACEY, any subsidiary company of PACEY or carefully selected
We will send this information to you by telephone,
fax, email, text or post unless you tell us otherwise when you join
or by writing to us at Membership Services, PACEY, Royal Court, 81
Tweedy Road, Bromley, BR1 1TG.
If you have signed up to any preference service, but
would like to continue to receive information from PACEY, you will
need to confirm this to us when you join or by writing to us at
Membership Services, PACEY, Royal Court, 81 Tweedy Road, Bromley,
Controlling your Personal Information
You can choose to restrict the collection or use of
your personal information, whether or not you are a
Members can manage their
preferences through mypacey or by calling Membership Services on
0845 880 0044. Please note that if you are a member but you
ask us not to send you information you will not receive regular
news updates, including valuable information on childcare issues,
or be notified of member benefits to which you may be entitled.
Non-members completing online
forms, should look for a box which you can click to indicate that,
depending on the circumstances, you do or do not want the
information to be used by PACEY for particular purposes.
Both Members and Non-Members can change their mind
at any time by writing to PACEY, Royal Court, 81 Tweedy Road,
Bromley, Kent BR1 1TG or emailing us at email@example.com.
As a matter of principle, we will not sell,
distribute or lease your Personal Information to third parties
unless we have your permission or are required by law to do so. We
may use your Personal Information to send you promotional
information about third parties which we think you may find
interesting if you tell us that you wish this to happen. We
will only share your details with selected third parties to
the extent that they need the information to provide the products
or services we are promoting and providing to you.
You may request details of Personal Information
which we hold about you under the Data Protection Act 1998. A small
fee will be payable. If you would like a copy of the information
held on you please write to PACEY, Royal Court, 81 Tweedy Road,
Bromley, Kent BR1 1TG. If you believe that any information we are
holding on you is incorrect or incomplete, please write to or email
us as soon as possible, at the above address. We will use
reasonable efforts to supply, correct or delete personal
information about you on our files.