How to use the forum

Hello and welcome to HBCA training chat! We’ve put together a basic guide to make sure everything is super-clear and easy for you to start chatting on our online forum.

Accessing the forum 

Learners are given exclusive access to the HBCA Chat forum. First things first; make sure you’re logged in. You can do this by clicking here and entering your PACEY membership number and password.

Before you get started, make sure you’re aware of the rules and guidelines – helping us keep the forum a safe, friendly and fun place to be!

Creating a post

If you’d like to create a brand new forum thread you can simply click the pink link ‘new thread’ in the top left of the thread listing and start your discussion. 

First, choose a subject for your thread post.

Where it says post you can type your forum post. The text editor allows you to

  • Bold the text
  • Italicise the text
  • Link to a webpage
  • Quote
  • Create numbered points
  • Create bullet points
  • Change the user heading styles

The symbol to allow you to embed images directly into your forum posts from the text editor has now been removed due to technical issues. However, you're now able to attach images to your posts using the Attach file tick box (please see below).

Preview allows you to see your forum thread post before it goes live.

Ok makes your post live in the forum

Attaching images and documents

If you want to attach an image or a document e.g. JPEG, Word document or PDF you can do so by ticking the Attach file and then clicking the OK button.

When you click OK you will be taken to the uploading screen:

Click the Choose File button and select an image or document to upload.

Once you select an image or file you will see it appear next to the box. Now click the yellow Upload button.

It will then be attached and you will see the above table. If you'd like to attach more than one image or file to your forum post you can do this by repeating the above steps.

Once you're happy and see the image/images or files you uploaded in pink writing like this you can click the yellow Back button. This will post your forum post and return you to the forum thread. Scroll down to see your published post:

Images will appear as thumbnails that are clickable at the bottom of your post. 

Subscribing to posts

The subscribe to post box will be automatically checked – this means you will receive emails whenever anyone replies. You can manage your subscriptions in your profile.

Delete/Edit a post

Once you’ve posted in HBCA Chat you’ll also have access to editing and deleting your own posts.

Writing a reply

Seen a discussion in the forum that you want to contribute to? Join in by clicking the reply link at the bottom right of the post. From here you will be able to write your comment or post in the editor and press OK to submit.


Got feedback, a problem, or just want to contact us? You can email or call us on 0300 003 0005. Whether you’re having a technical issue trying to post in the forum, you have a question you don’t know the answer to, or just want some help finding your way around, we’re here to help.