Legal support

Our legal support services can offer you specialist advice about professional employment or business management issues, as well as answer questions about personal matters such as property, parking fines, your Will, or even family law.

PACEY legal assurance advice line for childminders


Our childminding legal assurance advice line offers legal support to PACEY childminder members.

If you are dealing with a legal issue relating to a client, our qualified lawyers can take up your case and act on your behalf, including taking the case to the small claims court if necessary. This service is included in your PACEY membership. Please note, there must be reasonable prospects (51% or greater) of successfully pursuing a claim which in the case of a contractual dispute means taking into consideration any counter claim or argument by the parent or guardian. Members can read the full FAQs here.

Free to members

All of these benefits come at no extra cost to members. If you're not already a member, join us now!

Legal services insurance terms and conditions (doc, 60kb)


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Direct Debit details

All the normal safeguards and guarantees apply to on-line Direct Debits. No changes in the amount, date or frequency to be debited can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your bank or building society. You have the right to cancel a Direct Debit instruction at any time simply by writing to your bank or building society, with a copy to us.

If you have any questions please call us on 0300 003 0005 or write to us at or our Head Office address, PACEY, Northside House, Third Floor, 69 Tweedy Road, Bromley, Kent, BR1 3WA.

In order to set up your Direct Debit Instruction on-line you will need to provide the following information through the setting up procedure (your cheque book or debit card contains all the bank details you require):

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Your direct debit is now setup and the email containing your membership number will be with you shortly. You've not chosen any merchandise - if you want to take advantage of member prices and free delivery press "previous" now to buy with your credit or debit card.