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NEWS: DfE helpline for COVID-19 queries

2 March update - Please go to for the latest information.

The Department for Education in England has launched a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline between 8am and 6pm, Monday to Friday by calling 0800 046 8687 or emailing 

The Department has said that no school should close in response to a suspected (or confirmed) COVID-19 case unless directed to do so by Public Health England.

The importance of hygiene

Good personal hygiene is the most effective way to limit the spread of COVID-19. Everyone is being encouraged to help spread simple and effective hand hygiene messages.

Public Health England has a dedicated webpage with a range of posters and digital materials. Sign up is quick and free and means you will be alerted as more resources are made available.

New guidance for employers

The Department for Business (BEIS) and Public Health England have issued guidance for employers,

Where to find the latest information