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NEWS: Sector responds to CMA's unfair investigation into childcare providers

The Professional Association for Childcare and Early Years (PACEY), the National Day Nurseries Association (NDNA) and the Scottish Childminding Association (SCMA) have written a joint letter to the Competition and Markets Authority (CMA) requesting urgent clarification from them about how the investigation into early education and childcare providers will be conducted and that we be included going forward.

This is in response to CMA's recently announced programme of work to investigate reports of childcare and nursery businesses failing to respect cancellation rights during the Coronavirus (Covid-19) pandemic.

The letter makes clear that:

"We believe it wrong that childcare providers, a number of whom are currently contributing to the national response to Covid-19 throughout the UK by opening for children of key workers and vulnerable children as well as providing families with remote support for early education, have been drawn into a review which appears to have been heavily influenced by poor business practices in other commercial sectors."

and requests:

  • that providers’ approaches to working with parents are fully considered as part of any investigation, 
  • and there is an understanding of the financial pressures providers are under as well as their position as consumers of services such as insurance.

"Childcare is a service that families rely on every day for many years; ensuring this service is sustainable and still present when parents/carers need to go back to work is a critical distinction your investigation will need to make."

Read the full letter here.