Free resources

COVID-19 childcare toolkit

PACEY has produced a COVID-19 childcare toolkit to support providers with running their business during the pandemic. COVID has been a challenging time for us all, and we’re here to offer support and advice about the day-to-day running of a childcare business during coronavirus.

The COVID-19 childcare toolkit includes the following sections:

  • COVID-19 paperwork is designed to help protect childcare providers and the families they work with during the pandemic. Includes sample policies and procedures, COVID-19 risk assessments and visitor agreement templates.
  • Managing your setting offers downloadable support and advice tackling key topics, such as symptoms and illness, social distancing, and drop offs and pickups.
  • Practitioner experience offers real life examples of how settings have adapted during coronavirus, including new and flexible ways of working.
  • For further support, take a look at our Spotlight on Coronavirus pages.

PACEY will also keep you up to date on the latest COVID information and advice for the sector via our local authority newsletters. 

PACEY’S local authority newsletter

Our regular local authority newsletter is designed to keep you up to date with the latest sector news, information and guidance, and bring you real life case studies to highlight best practice.

If you’re interested in finding out more, or would like to receive PACEY’s local authority newsletter, it’s quick and easy to sign up.

LA webinars

PACEY will be hosting termly webinars with local authority Early Years teams during 2021. It’s quick and easy to register your interest and be kept up to date on forthcoming webinars.

LA Early Years Support Facebook group

LA Early Years Support is a network for local authority teams in England – a place to come together, share information, ask questions and find support from each other and PACEY.

Membership is open to local authority teams such as Family Information Services, Early Years teams, Children’s Services, and Starting Life Well.

To find out more and join the group, click here.

Best practice case studies

We’re compiling best practice case studies provided by local authorities in England, to showcase successful examples of high quality childcare settings and how high quality childcare can benefit children and families. If you have experiences or examples that you think it would be useful to share with other early years teams across the country, you can email the Policy team with details.

Greenwich: Mitigating the impact of the pandemic

Telford and Wrekin: CHAP and partnership working

CEY smart

We know that high quality childcare delivers the best outcomes for children, and helps to narrow the gap for disadvantaged children. We also know that time and money are both key factors that can prevent childcare providers from engaging in training and CPD. That’s why we’ve developed CEY smart – an innovative learning platform created alongside childcare providers and experts including The Open University.

CEY smart offers online CPD certified training for everyone working in early years and childcare. Whether a childcare provider is new to the industry or has 30 years’ experience under their belt – CEY smart has something for everyone.

Our user-friendly learning platform includes interactive, engaging courses that take just 10-20 minutes to complete. Courses can be done on any device, at any time.

This fresh approach to learning enables childcare providers to fit CPD around their busy schedules, supporting them to take manageable steps towards continuing professional development and quality improvement.

The short courses are designed to build confidence and encourage reflective practice. CEY smart offers simple next steps and ideas, as well as an easy way for childcare providers to keep track of CPD, by earning CEY smart stars as they go!

The CEY smart Facebook group offers a sense of community for childcare providers, wherever they are located, and allows people to share their ideas and support for each other.

Caring for children with SEND

Local authority teams have a crucial role in supporting childcare providers to deliver high quality care to children with special educational needs and/or disabilities (SEND). We understand the challenges that local authorities face, including gaps in funding, staffing capacity and the variation in practice across England

Through our spotlight on SEND page, we have drawn together some useful information for you to share with childcare providers:


SearchChildcare is a directory that’s completely free for both childcare providers and parents to use, supporting childcare providers to advertise their settings quickly and easily, and supporting parents to find high quality childcare in their local area.

This user-friendly directory can support you in your work, whether you’re helping childcare providers to improve their business, or looking to match families with childcare providers in your local area.

PACEY has produced a step-by-step guide on how to create a profile – making it quick and easy for childcare providers to start advertising their business.