CYPOP5 - how long will it take?

The face-to-face course will normally run for 14 classroom hours. It is often delivered over three days. This will be followed by a multiple choice assessment.

For the online course, once you’ve signed up, you can access the course as and when you want to and you will have six months in which to complete it. It is difficult to say how long each assessment will take to complete as this will depend on your knowledge and early years experience, however the average time for completing the course is ten to twelve weeks. You must complete the course within six months.

What is the assessment process?

When you enquire about a local face-to-face CYPOP5 course you will be provided with details of the Multiple Choice Assessment date, please ensure that you are available to attend this. This is a knowledge based assessment; therefore all questions will be linked to the course syllabus.

Once you register for the online course, you will be allocated an assessor within five days of being sent your login details. You can start submitting your assignments as soon as you are ready to, and they will be assessed within five working days. If any work needs extra information, you will be provided with feedback to guide you. You can expect to receive an introductory message from your Tutor/Assessor within seven days of receiving your log in instructions. A copy of the message will be sent to your email inbox. You will not be able to reply to this message by email. To reply to messages from your Tutor/Assessor you will need to log in to the e-learning website and use the in-system messaging service. Once you have been marked competent in all your tasks your certificate will be ordered from our awarding body.

CYPOP5 - what support is available to me?

You will be provided with the course text book that will support you through the course, as well as additional guidance in the e-learning resource section. Your PACEY Tutor/Assessor is committed to helping you to achieve your learning objectives.

If you are completing the online training, you will be supported online by your PACEY Tutor or Assessor. You will be able to message your assessor at any time through our e-learning platform with any questions you have about the course, its content, or your work and they will respond within five working days. Technical support is available from the PACEY administration team, either by emailing or calling 0300 003 0006 to speak to a member of staff.

How much will it cost?

Some local authorities will fund this course for prospective childminders.  Contact your local Family Information Service to find out if you can access funding and to check whether your local authority recognises this course.

The CYPOP5 online course costs £199.99 (including VAT) and the face-to-face course costs £249.99 (including VAT). The course fees include all assessment and registration fees, plus all learners receive a free textbook written by PACEY.

Are you looking to further your qualifications?  Funding may be available for level 3 and level 5 courses in Wales.

Refunds and cooling-off period


In accordance with The Consumer Contracts (Information Cancellation and Additional Charges) Regulations 2013, if you have enrolled on the course you may cancel your e-learning course on the expiry of 14 days beginning with the day on which the contract was concluded (cooling-off period). If we have already started to provide services to you during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract. 

Cancellations must be made in writing and sent to: Standards and Training, PACEY, Northside House, Third Floor, 69 Tweedy Road, Bromley, Kent BR1 3WA. You may wish to use our model cancellation form instead.