Nanny and employer FAQs (Wales)

Q. If I care for a child or children in one of their homes do I have to be approved?

A. No, this is a voluntary scheme but it will enable you to prove to your employer that you have met the criteria and will enable them to access financial support should they be eligible, which should make you more employable.

Q. How much will it cost to become approved?

A. The approval fee will be £104.00 for applications (this includes VAT and is non-refundable). This covers the cost of administration and an Enhanced Disclosure and Barring Service check (DBS check, formerly known as CRB). The fee is applicable annually as approval is renewed. Approval lasts for 12 months so you will need to reapply every year.

Q. How do I apply for approval with the Childcare At Home Approval Scheme?

A. Complete an application form and send it to:

Childcare At Home Approval Scheme
CIW
Government Offices
Sarn Mynach
Llandudno Junction
Conwy LL31 9RZ

You must provide payment details with your application form otherwise it will be returned to you. Please do not send copies of qualification certificates with your application. We will ask for these once your eligibility has been assessed.

Q. I am working as a childcarer in England/Scotland, can I apply to be approved?

A. Childcare At Home Approval Scheme only applies to Wales although if you live in England or Scotland and look after children in Wales you can apply to become an Approved Childcarer.

Q. Why are we not accepting portability of DBS checks?

A. in accordance with the advice and guidance from the DBS, CIW does not accept portability because certain information is only supplied to the DBS Registered Body. The applicant does not have access to it and therefore when a DBS certificate is taken onto another organisation this additional information does not follow.

Q. What can someone do if they are refused approval?

A. In the first instance child carers can ask the Approval Body to reconsider their decision. If after this internal appeals process the child carer is still not happy with the decision they can appeal to the First-Tier Tribunal.  If you wish to appeal you must do so by application in writing to the Secretary of the First-Tier Tribunal at Mowden Hall, Staindrop Road, Darlington DL3 9BG

Q. How long does the renewal process take?

A. We advise carers to reapply for approval eight to 10 weeks in advance.  For parents to retain continuous entitlement to tax credits / employer supported childcare vouchers, it is necessary for their nanny or carer to remain approved or registered.

Many carers are not applying for renewal until close to the expiry date of their current approval, with no realistic prospect of completing the process in time.  Those who follow this advice will be more likely to achieve a seamless renewal starting from the date their old approval expires.

Carers must undertake a new DBS every three years though you will still need to apply for approval each year and will need to provide evidence that your first aid training is up to date.

Q. What is a Disclosure and Barring Service check (formerly known as Criminal Records Bureau (CRB) check)?

A. As part of the approval process applicants are required to apply for an Enhanced DBS check. A DBS check is a document containing information held by the police and government departments and can be used by employers and voluntary organisations to make safer recruitment decisions. Disclosures are provided by the Disclosure and Barring Service, an executive agency of the Home Office. 

The DBS check is necessary for those regularly caring for, training, supervising or being in sole charge of children or vulnerable adults and contains details of all convictions on record including spent convictions, plus details of any cautions, reprimands or warnings. It also involves an extra level of checking with local police force records in addition to checks with the Police National Computer (PNC) and the government department lists of those who are legally barred from work with children.

Q. How will I be able to find out if a childcarer is approved?

A. Each approved childcarer will be given an Approval letter with their name, period of validity and a unique identity number. When you employ a carer you should ask for them to present this letter to you as evidence of their approval.

Q. How can I find approved carers in my area?

A. You can contact your local Family Information Service to find approved carers in your area. You can call their national line on 0300 123 7777 for more information.

Q. What protection will there be for an approved childcarer working in the parent's home if that home is dangerous to either the children or the childcarer?

A. The identification of any risks will be a matter for the childcarer and parents.

Q. What will the approval body do if notified of an approved childcarer having harmed a child?

A. Advise the caller to notify the appropriate Authority. Take details of the child carer and their address and pass on the information to the local Social Services. If informed that an appropriate authority is investigating the allegations, approval would be withdrawn. Should the investigation clear them of wrong doing the childcarer can re-apply to become approved.

Q. Will childcare be eligible for help within the childcare element of Working Tax Credits?

A. Childcare provided by a carer approved under the terms of this scheme, who is delivering care in the home of one of the children for whom they are caring, is qualifying care for the purposes of calculating eligibility for working tax credits and for the tax and National insurance contributions benefits of using employer supported childcare vouchers.

Q. What about people caring for children they are related to? Will the parents of the children be able to claim the childcare element of the Working Tax Credit?

A. You can’t usually claim help with childcare provided by relatives, even if they are registered or approved.

Q. Do I need to be approved if I am paid in childcare vouchers?

A. No but your employer will only benefit from tax and National Insurance Contributions savings if you are either registered or approved. For information about tax and National Insurance visit www.hmrc.gov.uk/childcare.

Q. What is a Disclosure and Barring Service check (formerly known as Criminal Records Bureau (CRB) check)?

A. As part of the approval process applicants are required to apply for an Enhanced DBS check. A DBS check is a document containing information held by the police and government departments and can be used by employers and voluntary organisations to make safer recruitment decisions. Disclosures are provided by the Disclosure and Barring Service, an executive agency of the Home Office. 

The DBS check is necessary for those regularly caring for, training, supervising or being in sole charge of children or vulnerable adults and contains details of all convictions on record including spent convictions, plus details of any cautions, reprimands or warnings. It also involves an extra level of checking with local police force records in addition to checks with the Police National Computer (PNC) and the government department lists of those who are legally barred from work with children.

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