Managing your setting

Managing the new normal as you reopen your setting can seem overwhelming. So we've created downloadable support and advice tackling key topics including dealing with symptoms and illness, hygiene in your setting, drop offs and pick ups and social distancing. We have also shared relevant information about the temporary changes to the EYFS in England and the National Minimum Standards in Wales.

Don't forget to take a look at our Coronavirus FAQs for further support.

Symptoms and illness

It is important to minimise the risk of infection and continue to keep your setting as safe as possible. Members can download the full advice poster here. Not a member? Join now.

  • Make sure you know the coronavirus symptoms.
  • Consider what to do if a child or member of staff develops symptoms on arrival at the setting.
  • Consider what to do if a child or member of staff develops symptoms while at the setting.
  • Consider what to do if you or a member of your household develop suspected symptoms.
  • Take steps to manage anxiety surrounding symptoms and illnesses.

Useful links and support:

Covid-19 symptoms and isolation scenarios (England)

Exclusive for PACEY members and with the changing government guidance from 16 August 2021, we have outlined the possible scenarios and appropriate action to be taken (applicable to settings in England). This is to be used as a guide and is not extensive guidance.


Hygiene is one of the best ways to prevent the spread of infection. Members can download the full advice poster here. Not a member? Join now.

  • Ensure thorough and regular handwashing
  • Support children to develop and maintain good hygiene habits
  • Consider a detailed new cleaning routine at your setting
  • Consider how you will limit the use of resources

Useful links and support:

Drop offs and pick ups

While guidance on aspects such as social distancing has reduced, it is still important to consider what is best for your setting and whether you still want to implement precautions during times such as drop offs and pick ups. Take a look at our top tips below. Members can download the full poster here. Not a member? Join now.

  • Remind families that only symptom-free parents/carers can drop off or pick up
  • Consider continuing social distancing with parents
  • Consider continuing staggered drop offs
  • Consider how families arrive at your setting to avoid crowds
  • Key an eye out for symptoms in children and staff
  • Make sure hygiene starts at the doorstep

The information and supporting transition form developed for use in Wales by PACEY Cymru is helpful to support settling children in who are new to the setting or returning after a long period of time. This can be found in the Spotlight on Transitions.

Useful links and support:

In our childcare setting...

We know that there are a number of anxious parents who aren't sure whether to allow their children back into their setting, or who worry about them while they are there. To help practitioners reassure parents, we have created 29 graphics exclusively for PACEY members that you can share with your families or display in your setting, to let them know what you're doing every day to make sure your setting is a safe environment. 

Not all graphics will be suitable for your setting, but you can download all 29 graphics now and just use the ones that are most relevant. 

Not a member? Join now. ​ 

National Minimum Standards relaxations - Wales only

Although temporary relaxations to the National Minimum Standards were reintroduced on 14 January 2021 to support childcare services, these were only in place until 30 June 2021. Childcare settings must now fully adhere to the NMS.

Guidance for childcare providers on The Childcare Offer for Wales: coronavirus | GOV.WALES