How RSA uses your information

How Royal & Sun Alliance Insurance plc uses your information

The following contains important information about the details that you have provided RSA in order to take out your Public Liability Insurance. You should show this notice to any other childminder or nanny related to this insurance.

Who we are

This product is underwritten by Royal & Sun Alliance Insurance plc.

You are giving your information to Royal & Sun Alliance Insurance plc, which is a member of the RSA Group of companies (the Group). In this information statement, we us and our refers to the Group unless otherwise stated.

How your information will be used and who we share it with

Your information comprises of all the details we hold about you and your transactions and includes information obtained from third parties.

If you contact us electronically, we may collect your information identifier, e.g. Internet Protocol (IP) Address or telephone number supplied by your Service Provider.

We may use and share your information with other members of the Group to help us and them:

  • Assess financial and insurance risks
  • Recover debt
  • Prevent and detect crime
  • Develop our services, systems and relationships with you
  • Understand our customers' requirements
  • Develop and test products and services

We do not disclose your information to anyone outside the Group except:

  • Where we have your permission; or
  • Where we are required or permitted to do so by law; or
  • To credit reference and fraud prevention agencies and other companies that provide a service to us, our partners or you; or
  • Where we may transfer rights and obligations under this agreement.

We may transfer your information to other countries on the basis that anyone we pass it to, provides an adequate level of protection. In such cases, the Group will ensure it is kept securely and used only for the purpose for which you provided it. Details of the companies and countries involved can be provided on request.

From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you.

If you do not object, you will consent to that change.

We will not keep your information for longer than is necessary.

Sensitive information

Some of the information we ask you for may be sensitive personal data, as defined by the Data Protection Act 2018 (such as information about health or criminal convictions). We will not use such sensitive personal data about you or others except for the specific purpose for which you provide it and to carry out the services described in your policy documents. Please ensure that you only provide us with sensitive information about other people with their agreement.

How to contact us

On payment of a small fee, you are entitled to receive a copy of the information we hold about you. If you have any questions, or you would like to find out more about this notice you can write to:

Data Protection Liaison Officer
Customer Relations Office
Bowling Mill
Dean Clough Industrial Estate
Halifax HX3 5WA.

There's more information in the leaflet Introduction to your Policy

Read the latest policy documents.